Refund policy

Refund Policy

Last updated: August 24, 2026

Resell Empire sells digital products. Because digital files and access cannot be returned once an order is completed, all sales are final.

No voluntary refunds

We do not offer voluntary refunds, returns, exchanges, or cancellations after purchase, whether or not you have downloaded, opened, edited, or used the product.

Please review before purchasing

Before checkout, please review the product description, included files, software requirements, delivery method, and the exact license supplied with that product. License permissions vary by product, and the product-specific license controls what you may edit, brand, sell, bundle, or transfer.

Digital-content acknowledgement

By completing your purchase, you request access to the digital content and acknowledge that delivery may begin immediately. Where applicable law permits, you agree that any cancellation or withdrawal right for digital content ends when access or delivery begins.

Access or file problems

A no-refund policy does not mean we leave genuine delivery problems unresolved. Contact us within 7 days of purchase if:

  • your download or access link was not delivered;
  • the supplied link is broken or a file will not open; or
  • you received a different product from the one ordered.

After verifying the order, we will correct the issue through replacement, correction, or re-delivery. These remedies are not refunds.

Duplicate or incorrect charges

If a technical error caused a duplicate or incorrect charge, contact us with your order number so we can investigate and correct the billing error.

Mandatory consumer rights

Nothing in this policy excludes or limits consumer rights that cannot legally be waived in your country or region. Where mandatory law requires a different remedy, that law applies.

Contact us

Questions about a product or order? Please use our contact page before purchasing or as soon as you notice an access problem.